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INSTRUCTIONS FOR APPLYING: thoroughly review this job description before applying. Don't waste your time or ours - apply only if you feel the role and ideal candidate characteristics describes you. Getting hired for a job not suited for you may be exciting at first, but can lead to unhappiness for you and everyone involved. Email submissions are preferred over fax or in person deliveries. Your emailed application WILL be looked at.

NO PHONE CALLS PLEASE.


Office & Nutrition Assistant (Naturopathic Clinic) - Part Time

NOTICE: If you do not have front desk or office administration experience, and some nutrition knowledge, please DO NOT apply for this position.

Location: Stouffville Road & 404 (No public transit service)

Position Summary:
The overall role of the Office & Nutrition Assistant is to help keep the busy Naturopathic/Biological Medicine Clinic running efficiently and harmoniously. The Office & Nutrition Assistant provides patients with empathetic and caring customer service to ensure their health and emotional needs are being met. Reporting to the Doctor, the Office & Nutrition Assistant takes care of multiple details so the doctor can concentrate on patient care in this very fast-paced clinic.

Tasks and responsibilities:

Front Desk Role (Primary)

  • Cheerfully greeting all patients upon arrival
  • Enthusiastically answering the phone
  • Recording and returning phone messages
  • Receiving packages from couriers
  • Taking patient supplement orders by phone
  • Handling all payments and issuing receipts
  • Booking appointments for patients
  • Packing and shipping supplement orders
  • Opening the clinic in the morning.
  • End of day accounting of revenue
  • Filing and preparing new patient files
  • Mailing out new patient forms
  • General clerical work
  • Providing information to people inquiring about the clinic services by phone or in person
  • Maintaining harmony & a sense of wellness in a busy clinic environment
  • Keeping the doctor organized, on track, and informing him of clinic activities
  • Booking occasional travel and accommodations for the Doctor


Clinical Role (Secondary)
  • Accepting and analyzing patient saliva, blood & urine
  • Recording results and providing them to the doctor
  • Writing up supplement prescriptions based on doctor's direction
  • Working with other assistants to ensure patient care
  • Explaining to patients how to take their supplements


The Work Environment:

The naturopathic clinic is fast-paced, hectic, with multiple things to juggle at one time. Think carefully about whether or not you enjoy this kind of environment. The doctor and team members love what they do and therefore thrive in the busy environment. You will be counted on to learn quickly and get up to speed as a critical part of the team.


Your Personal Qualities & Strengths:

You have a Knowledge and Passion for Natural Health
Being passionate about natural medicine and helping people be healthy, you set an example by striving to live a healthy lifestyle yourself. You strongly believe in finding natural solutions to health problems first, and using drugs and surgery in conjunction with Naturopathic care. You have at a minimum a general awareness of naturopathic and alternative health solutions.

You Love Helping People
Honesty and optimism describe you. High energy, enthusiasm, and going overboard to make people feel looked after and cared about, come naturally to you. When faced with sick and suffering patients, your genuine empathy and comforting abilities shine through. You naturally care about people and want to help them regain their health. You are mentally tough enough to maintain your enthusiasm and empathy in a sometimes emotionally draining environment which includes terminally ill patients.

You Thrive on Chaos While Remaining Calm, Organized and Efficient
Being able to remain focused and efficient despite multiple demands coming at you from all directions is your strength. You thrive on chaos and wouldn't have it any other way - for you, multi tasking is a breeze and makes things interesting. While keeping the clinic humming along at a fast pace, you remain detail oriented and never tolerate sloppiness from yourself. No matter how hectic the office gets, your focus and efficiency doesn't interfere with your ability to remain empathetic and caring towards the patients.

You're a Team Player
Working closely with the Doctor and other assistants, you naturally get along with different personality types and remain cool when the pressure is on. Realizing that in a small team roles are often shared, you don't hesitate to drop what you're doing to help another team member, or step into their role when needed.

You're a "Do Whatever it Takes" Dependable Person
You do whatever it takes to get the job done including coming in early and staying late when necessary. Your flexible schedule allows you to do this without inconvenience to you or your family. You view your role not as "just a job" but as a vital health care provider who helps save and improve the lives of sick and suffering people. You're super-dependable nature means you can be counted on to be there when needed and do what you say you will. You carry out your role thoroughly paying close attention to every detail, knowing people's health is at stake. You love being able to work independently without constant direction or micro-management from your employer.

Your Work Experience Includes:

  • Medical office administration
  • Front desk administration
  • Customer service
  • Nutrition or natural medicine
  • Health clinic
  • Knowledge of Naturopathic Medicine and Holistic therapies is an asset


Your Skills Include:

  • Fast learner and ability to learn-as-you go
  • Customer service orientated
  • Extreme multi tasking ability
  • Strong verbal and written communications
  • Familiar with computers and office software such as MS Office: Word, Excel.
  • Proficient with typing and keyboard use. 50 words per minute ideal.
  • Ability to: lift boxes of up to 30 lbs, bend down to unpack product, climb ladder to stock shelves, lengthy standing and walking around the clinic.


Hours & Compensation

  • Part time, approx 20 hours/week. (could be more in the future)
  • Approximate hours are: to be determined.
  • $15.00/hour.
  • Naturopathic supplements at cost.

Other Requirement: you must have access to a reliable vehicle since the clinic is close to Stouffville Road & 404 and has NO public transit service.

Start Date: As soon as possible.

Application

Email your resume along with a letter describing how you are perfect for this role and why you want it. Email to jobs at wellnesspromarketing.com - replace the "at" with the "@" symbol.

IMPORTANT: add our email to your safe senders list. Many applicants have lost out in the past because our interview invite went into their junk folder and they didn't check it in time. Don't let this happen to you.

 

 

 

 


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Tel 416 750-1235 Fax 866 462-0728 Email: info at wellnesspromarketing.com

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